customer service Baume et Mercier Customer service Contact stage



How can we help you?

We will be pleased:

• to provide detailed additional information about the watch you are interested in
• to direct you to the nearest authorized Baume & Mercier retailers
• to try to find the watch you are looking for, even if the specific watch you like, is not currently in stock in our e-boutique
• to notify you when watches of interest become available
• to place an order over the phone with the help of our Brand Ambassadors
• to update you on a delivery or manage a return / exchange
• to recommend complementary watches or straps for your current collection
• to assist with gift buying ideas
• to advise on current buying and style trends

• to register your Baumatic guarantee extension
• to send you the original COSC certificate if you are a Baumatic 10436 owner

Our Contact Center is available to answer your questions: Monday to Friday from 8.00am to 6.00pm and Saturday from 8.00am to 4.00pm.

Call us at +44 (0) 203.364.5538 or e-mail us using the below form:

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